Privacy Policy

Rose Cottage and Zenzoo Spa are committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your personal data.

Information We Collect

We may collect the following information when you use our website:

• Contact details you submit (such as name, email address, or phone number)

• Booking information for pub or spa services

• Messages sent through contact forms

• Technical data such as IP address, browser type, and pages visited

• Cookies used for basic website functionality and analytics

We do not collect sensitive personal information unless you choose to provide it (for example, accessibility needs or special requests).

How We Use Your Information

We use your information to:

• Respond to enquiries or booking requests

• Provide pub and spa services

• Improve our website and user experience

• Maintain security and prevent misuse

• Comply with legal obligations

We do not sell or share your personal information with third parties for marketing.

Cookies & Analytics

Our website may use cookies to:

• Improve site performance

• Understand how visitors use the site

• Support basic functionality

You can disable cookies in your browser settings at any time.

Third‑Party Services

Our website may link to or use third‑party services such as:

• Wix (website hosting)

• Booking systems

• Google Maps

• Social media platforms

These services may collect their own data. We recommend reviewing their privacy policies if you interact with them.

Data Storage & Security

We take reasonable steps to keep your information secure. Data submitted through our website is stored by Wix and protected under their security standards.

Your Rights

You have the right to:

• Request access to the personal data we hold

• Ask us to correct or delete your information

• Withdraw consent for communication

• Request information about how your data is used

To exercise these rights, please contact us.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us and we will be happy to help.